Last Updated: [Insert Date]

Welcome to Baby Supplies Store! These Terms and Conditions outline the rules and regulations for using our website at infantcaregoods.com and purchasing our premium baby products.

By accessing this website and placing an order, you agree to be bound by these Terms and Conditions. Please read them carefully before making a purchase.

1. Our Store

Baby Supplies Store specializes in high-quality baby products including car seats, strollers, nursery furniture, and accessories from premium brands like Bugaboo, Cybex, Baby Jogger, and more. Our products are designed to meet the needs of safety-conscious parents seeking reliable solutions for their infants and toddlers.

2. User Obligations and Responsibilities

2.1 Account Information

When creating an account or placing an order, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your information
  • Keep your password secure and confidential
  • Notify us immediately of any unauthorized account activity

2.2 Prohibited Activities

You agree not to:

  • Use our website for any illegal purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper working of the website
  • Use any automated means to access the website without permission
  • Misrepresent your identity or provide false information

3. Products and Services

3.1 Product Descriptions

We strive to provide accurate descriptions, images, and specifications for all products. However, slight variations may occur, and we cannot guarantee that colors will display exactly as shown on your device.

3.2 Age and Safety Recommendations

All products are labeled with appropriate age recommendations. It is your responsibility to ensure products are suitable for your child’s age, weight, and developmental stage.

3.3 Product Availability

All orders are subject to product availability. If an item becomes unavailable after you place your order, we will notify you and either cancel that item or offer a suitable alternative.

Important Safety Note: Certain safety-critical items (including car seats, I-Size models, and Cybex products) cannot be returned once removed from original packaging due to safety regulations.

4. Orders and Payment

4.1 Order Process

Placing an order involves the following steps:

  1. Select products and add to cart
  2. Review your order in the shopping cart
  3. Proceed to checkout and enter shipping/billing information
  4. Select payment method and complete purchase
  5. Receive order confirmation via email

4.2 Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All payments are processed securely. We do not store your full payment card details on our servers.

4.3 Pricing and Taxes

All prices are shown in US dollars. You are responsible for any customs duties, taxes, or fees imposed by your country’s import regulations.

5. Shipping and Delivery

5.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays).

5.2 Shipping Options

We offer two shipping methods:

  • Standard Shipping ($12.95): Via DHL or FedEx, delivered in 10-15 business days after shipment
  • Free Shipping: Via EMS for orders over $50, delivered in 15-25 business days after shipment

Delivery times are estimates and may vary based on location and customs processing.

5.3 Shipping Areas

We ship worldwide except to some Asian countries and remote areas. If we cannot ship to your location, we will notify you during checkout.

6. Returns and Refunds

6.1 Return Policy

We accept returns within 15 days of delivery, provided that:

  • Items are unused, in original packaging with all tags attached
  • Proof of purchase is provided
  • The return is initiated by contacting us at [email protected]

6.2 Non-Returnable Items

The following cannot be returned unless damaged or defective:

  • Opened car seats (Bugaboo, Cybex, I-Size models)
  • Personal care items
  • Used bedding or mattress pads
  • Custom furniture items

6.3 Refund Process

Refunds are processed within 5-7 business days after we receive and inspect the returned item. Original shipping fees are non-refundable.

6.4 Damaged or Incorrect Items

Contact us immediately at [email protected] with photos of the issue. We will arrange for replacement or refund at no additional cost.

7. Intellectual Property

All content on this website, including text, graphics, logos, and images, is our property or the property of our licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

8. Limitation of Liability

Baby Supplies Store shall not be liable for any indirect, incidental, or consequential damages arising from:

  • Use of or inability to use our products or website
  • Unauthorized access to or alteration of your transmissions
  • Any third-party conduct on our website
  • Any matters beyond our reasonable control

Our total liability for any claim related to these Terms or your use of our website shall not exceed the amount you paid for the product(s) in question.

9. Privacy

Your privacy is important to us. Please review our Privacy Policy which explains how we collect, use, and protect your personal information.

10. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes are posted constitutes acceptance of the modified Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Arizona, without regard to its conflict of law provisions.

12. Contact Us

For questions about these Terms or our products, please contact us:

Baby Supplies Store
4431 Cambridge Drive, Phoenix, US 85029
Email: [email protected]