Privacy Policy

Last Updated: [Insert Date]

At Baby Supplies Store (operating through infantcaregoods.com), we understand that new parents entrust us with their personal information when shopping for their little ones. We are committed to protecting your privacy with the same care we put into selecting our premium baby products. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

1. Information We Collect

We collect information to provide better services to all our customers:

• Personal Information: When you create an account or place an order, we collect your name, email address, shipping address, phone number, and payment information (processed securely through our payment partners).
• Order Information: Details about the products you purchase (such as car seats, cribs, or nursery furniture), order value, and shipping preferences.
• Device and Usage Information: We automatically collect information about your device and how you interact with our site, including IP address, browser type, pages viewed, and referring URLs.
• Location Information: We may collect general location data to provide appropriate shipping options and comply with regional product regulations (like I-Size car seat standards).

2. How We Use Your Information

We use your information to provide and improve our services:

• Process your orders for baby essentials like Cybex car seats or convertible cribs
• Communicate with you about orders, products, services, and promotional offers
• Improve our website functionality and product offerings
• Prevent fraud and enhance security (our payment processing is PCI-DSS compliant)
• Comply with legal obligations and enforce our policies
• Personalize your shopping experience based on your preferences (such as browsing by age or features)

3. Sharing and Disclosure

We value your trust and only share information when necessary:

• Service Providers: We share information with third parties who help operate our business (payment processors, shipping carriers, IT services) strictly for business purposes.
• Legal Requirements: We may disclose information if required by law or to protect the rights and safety of our customers and business.
• Business Transfers: In the event of a merger or acquisition, customer information may be transferred as a business asset.
• International Transfers: As we ship globally (excluding Asia and certain regions), your data may be processed outside your country, always with adequate protections.

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

We implement robust security measures to protect your information:

• All data is stored on secure servers with enterprise-level encryption
• Our website uses SSL encryption on all pages
• Payment information is processed through PCI-DSS compliant systems
• We conduct regular security audits and maintain fraud detection systems
• Access to personal information is restricted to authorized personnel only

While we implement these measures, no electronic transmission or storage is 100% secure. We encourage you to use strong passwords and protect your login information.

5. Your Rights and Choices

You have control over your personal information:

• Access and Update: You can review and update your account information through our website
• Marketing Communications: You may opt-out of promotional emails by clicking the unsubscribe link
• Data Deletion: You can request deletion of your account data, subject to legal retention requirements
• Cookies: Manage cookie preferences through your browser settings (see Section 6)

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your shopping experience:

• Essential Cookies: Necessary for site functionality (e.g., shopping cart, secure checkout)
• Performance Cookies: Help us understand how visitors use our site to improve it
• Functionality Cookies: Remember your preferences (e.g., currency, language)
• Advertising Cookies: Help us show relevant product recommendations

You can control cookies through your browser settings, but disabling essential cookies may affect site functionality.

7. Children’s Privacy

While we sell products for children, our website is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete it.

8. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our site with an updated effective date. Your continued use of our services constitutes acceptance of the updated policy.